PRIVACY POLICY

 

At Curenik, we prioritize data protection and transparency. This Privacy Policy explains how we collect, use, share, and protect your data when you use our referral platform in Noida.

 

1. INFORMATION WE COLLECT

   Type	Description
   User Data	Names, professional licenses, contact information, clinic/hospital affiliations.
   Patient Data	Referral forms, medical history, notes—only uploaded by authorized users with consent.
   Usage Data	Login timestamps, IP addresses, device/browser metadata, pages accessed.
   Support Data	Communications with our support team.

2. HOW WE COLLECT DATA
   1. Directly: During registration or referral submission.
   2. Automatically: Through logs and cookies tracking usage patterns.
   3. Via Support: When troubleshooting or corresponding with users.

3. PURPOSE OF DATA USE
   1. Referral Management: Facilitate data-sharing between providers.
   2. Account Integrity: Verify users and prevent fraud.
   3. Service Improvement: Analyze usage to optimize our platform.
   4. Legal Compliance: Respond to legal requests or public health mandates.

4. LEGAL BASIS FOR PROCESSING
   1. Compliance with healthcare regulations and provider licensing requirements.
   2. Consent obtained from providers and, when applicable, from patients.
   3. Legitimate business interest in delivering a stable and beneficial platform.

5. DATA SHARING
   1. Internal Sharing: Among healthcare providers directly involved in referrals.
   2. Third Party Vendors: Only with trusted partners for hosting, encryption, or analytics—and only under strict NDAs with security assurances.
   3. Legal Requirements: We comply if required by court orders or government mandates.
   4. No Sale of Data: We do not sell or rent personal information to marketers.

6. DATA SECURITY MEASURES
   1. Encryption: TLS/SSL for data in transit; AES-256 at rest.
   2. Access Control: Role-based permissions; staff access is on a need-to-know basis.
   3. Monitoring & Auditing: Regular access logs and alerts for anomalies.
   4. Backups: Encrypted backups at geographically separated data centers.

7. COOKIES, TRACKING & ANALYTICS
   1. Types:
      1. Essential cookies for service functioning.
      2. Functional cookies for preferences.
      3. Analytics cookies (e.g. Google Analytics) to analyze usage trends.
   2. User Control: You can block/disable cookies via your browser, but some features may be affected.

8. USER RIGHTS
   1. Access/Portability: You can request a copy of your personal data.
   2. Correction: You can correct or update inaccurate information.
   3. Deletion: You may request deletion (subject to legal retention obligations).
   4. Objection: You can object to certain data processing, provided legal exceptions allow.

9. DATA RETENTION POLICY
   1. We retain personal/user data as long as your account is active or as needed.
   2. Referral and patient data are kept for a minimum of seven years (per healthcare standards).
   3. Inactive or terminated accounts have data purged after a retention window, subject to backups.

10. CHILDREN’S PRIVACY

    Our platform is not directed at individuals under 18. We do not knowingly collect data from minors.

11. INTERNATIONAL TRANSFERS

    If data is processed outside India, we ensure legal safeguards (e.g. standard contractual clauses).

12. CHANGES TO PRIVACY POLICY

    Updates may be made; significant changes will be highlighted and effective upon posting. Your continued use after changes equals acceptance.

13. CONTACT US

    For privacy inquiries:

    Data Protection Officer, Curenik Healthcare Pvt Ltd

    C-266 1ST FLOOR, A Block, Sector 63, Noida, Uttar Pradesh 201301

    Email: support@curenik.in

    Phone: +91 7088823222